FaQs. General Information
What is ITALYANA HOME privacy policy
ITALYANAHOME.COM ensures users that the personal data will be reserved for use strictly connected to the performance of its services, facilitation of site management and execution of orders.
Data voluntarily provided by users, will in no case be communicated or disclosed to third parties.
In case of payment by credit card, the information essential for the success of the transaction (card number, credit/debit card, expiration date, security code) will not be in any way ITALYANAHOME.COM registered on the site, the User at the time of purchase will be redirected to PAYPAL where end securely purchases and decided to pay with your Credit Card or by PayPal account.
ITALYANAHOME.COM take appropriate security measures in order to minimize the risks of destruction or loss of data, unauthorized access or treatment that is not in accordance with the purposes of the collection set out in our Privacy Policy.
However, ITALYANAHOME.COM can not guarantee its users that the measures taken for the security of the site and the transmission of data and information on the site to be able to limit or exclude any risk of unauthorized access or loss of data from devices concern of the user.
For this reason, we recommend users of the site to make sure your computer is equipped with appropriate software for the protection of network data transmission (such as updated antivirus) and that your Internet service provider has taken appropriate measures for the security of the transmission network data.
Users have the right to request ITALYANAHOME.COM the following information:
– Confirmation of the existence or not of personal data concerning him
– The clear communication of data and its source
– The reason and purpose of their existence and their use
The request for the above information may be renewed with a minimum interval of 90 days, except in those cases where there is good cause cancellation or modification of such data due to the violation of the law; deletion of data that can not be used for reasons for which they were collected.
Use of the website
This notice contains the legal terms and conditions governing the site ITALYANAHOME.COM.
ITALYANAHOME.COM and all its content are the property of ITALYANA, LLC.
ITALYANA, LLC, is the importer and exclusive distributor in the US for ITALYANA HOME.
When you buy a product on ITALYANAHOME.COM the payment are made true ITALYANA’s PayPal account
ITALYANA, LLC
2323 Voss rd
HOUSTON, TX 77057www.italyana.net – info@italyana.net
By accessing the website ITALYANAHOME.COM users agree to accept and agree to abide by the compliance with all the conditions contained in this statement.
ITALYANAHOME.COM reserves the right to ask the Members who do not accept or do not intend to comply with these terms, to refrain from using the website ITALYANAHOME.COM.
Access to the site and related services are intended solely for personal use. Viewing the site ITALYANAHOME.COM provides customers with product information and the possibility to purchase.
Promotion codes and vouchers
Promotion codes
Customers who subscribe to the newsletter of ITALYANAHOME.COM receive updates on promotions and coupon codes that can be placed in the cart during the purchase process.
Each code has a start date and the end of that time limit validity and can not in any way be extended.
Promotional codes can be used in conjunction with good and vouchers issued in the case of credit open.
Vouchers
The gift vouchers can be issued instead of reimbursement for returned goods and in any other case in which this item is not available.
The gift vouchers can only be used once within 90 days from the date of issue.
If the credit is not used entirely refund the difference on the original transaction.
Copyright and use of content
ITALYANAHOME.COM and all its content is the property of ITALYANA, LLC.
IMPORTED and DISTRIBUTED Exclusively in the US by
ITALYANA, LLC
2323 Voss rd
HOUSTON, TX 77056
www.italyana.net – info@italyana.net
This includes documents, images, characters, design, music, codes and format scripts.
The material on this website is protected by copyright.
Any reproduction, alteration, transmission, publication or redistribution to third parties for commercial purposes is strictly prohibited without the express written consent provided by ITALYANA, LLC.
ITALYANA, LLC prohibits the use of content or trademarks in this site for any purpose other than those mentioned above.
All images used with the related credits, belong to the respective owners mentioned, if their publication violated any copyright, please let us know and they will be immediately removed.
Product images online
ITALYANAHOME.COM disclaims any responsibility about the possibility that due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products shown on the site appear to be slightly different than the original.
The images on this site are the property of ITALYANA LLC or its designer. Any use of these images is not permitted by written consent of ITALYANA LLC, will be prosecuted according to law.
Stock Chart
The products on this site are available in quantity expressed ITALYANAHOME.COM when indicated in the product description.
In the case of unavailability of the product will have its own written report directly to the board indicating in some instances the timing and manner of future availability.
In any case, the Customer Service if you found any problem with the order received promptly notify the customer.
Prices and Currency
Orders are billed in USD and reflect prices in USD posted on our website.
To help customers to approximate the value of their currency in the USD, our site has a currency converter.
The amount that will be charged to your credit card or your Paypal account may vary based schemes as managed floating exchange and bank charges.
ITALYANAHOME.COM encourages customers to contact your credit card company and ask for detailed information on exchange rates and bank fees related to your transaction.
Disclaimer
ITALYANAHOME.COM publishes information on its website in order to provide a service to its customers, however, it declines all responsibility regarding the possibility of any technical inaccuracies or factual and/or typographical errors for which is expected as a result of an alert, immediate correction.
ITALYANAHOME.COM reserves the right to make corrections and changes to the site whenever deemed necessary without prior notice.
ITALYANAHOME.COM does not guarantee the conformity of the information published on its website under the laws of the jurisdiction of the country of residence of the customer.
ITALYANAHOME.COM assumes no responsibility for any problems, damage or injury that you may encounter while using the site.
ITALYANAHOME.COM assumes no responsibility for any malfunction related to disabling cookies in your browser.
ITALYANAHOME.COM reserves the right to amend/revise the terms and conditions contained in this legal notice, by updating it whenever it sees fit, without any obligation to give notice.
The user is obliged to abide by the terms set forth in this legal notice, checking periodically for updates, changes, and corrections.
USA Texas law rules
The website ITALYANAHOME.COM, adhering to the USA law, in particular to the Court of Texas, said:
“Users who access this website declare that they agree that all matters relating to your use of the Website ITALYANAHOME.COM are regulated by the legislation of the United State.
They also state to submit to the exclusive jurisdiction of the Courts of Texas to the issues mentioned above.
ITALYANA LLC does not warrant or represent that the content of the site complies with regulatory requirements in other countries.
Access to the site ITALYANAHOME.COM from places where their contents are illegal is expressly prohibited.
Users who choose to access the Site from such countries are fully aware of the legal consequences and penalties in which they might incur and will be solely responsible for compliance with local laws. “
Shipping
All orders made on the US territory are shipping from our warehouse in Houston TX and we offers complimentary ground shipping on any order $55 and over (before taxes) – excludes Alaska, Hawaii & US Territories.
All orders made on the European territory are shipping from our warehouse in Italy and we offers complimentary ground shipping on any order $55 and over (before taxes).
Can I return my ITALYANA HOME product for an exchange or refund?
All sales are final unless damaged or defective. We hope you love your ITALYANA HOME product, but if for any reason you have received your order damaged or defective, it’s super simple to return with our 15-day returns policy.
Given the handmade nature of the products, they are not to be considered defects, possible chipping or cracks in the flowers, but they are considered a characteristic of uniqueness and guarantee of a handmade product that make it unique.
Due to the nature of the product, we can only replace unopened products, ie where the fragrance protection seal has not been removed.
within 15 days of receiving your ITALYANA HOME product, simply send back the items that you want to return and we will replace them or refund the amount you paid for the item.
You are responsible for the cost of shipping the item back to our warehouse in Houston TX.
Click below to “Return procedure”
What are the ITALYANA HOME returns conditions?
You can return items within 15 days of receipt of your order. You will need to request a returns authorization via our Return Procedure below, once we receive your item back at our warehouse in the Houston TX, we will process your return.
In order for us to accept your return, ensure your ITALYANA HOME product is unopen and the box is still intact. Please ensure they’re packed properly and you need to include the despatch note (order paperwork) in your return so we know it’s your return. Any items received in an unsuitable condition may be refused. You are responsible for the cost of return postage. any items returned are your responsibility until they reach our warehouse in Houston TX, so we suggest you use a tracked delivery method and keep proof of postage.
Refunds should take no longer than 7-10 days following receipt. Refunds are made to the original payment method only. If you return your whole order, we will refund the cost of the items and the cost of standard delivery; express or other non-standard shipping costs will not be refunded. If you return part of your order, the cost of the returned items will be refunded; shipping costs will not be refunded. If you reject your delivery and it is returned to us, the cost of the returned items will be refunded; shipping costs will not be refunded.
Your statutory rights are not affected by our returns policy.
Return procedure
Follow these simple steps to return your ITALYANA HOME product.
1) Fill the return form below. The team will review and authorize your request.
2) We’ll email you a personalized address label and return instructions.
3) Return your items to the address on the label.
4) We’ll refund your original order payment or process your exchange.
I am a retailer. How can I place an order for ITALYANA HOME products?
If you are a boutique interested in our collection you can send an email at wholesale@italyanahome.com with your information and requests or apply to follow Wholesale Application:
Who is the exclusive importer and distributor for US?
The exclusive importer and distributor for the US is
ITALYANA, LLC
2323 S VOSS RD
Houston TX, 77057
